ICE Casino has been in the industry since 2021. Their theme is a tribute to winter and invites you into a world of ice queens and ice warriors. The packaging is great, and combined with more than 3,500 games, you have a lot to look forward to almost no matter what type of game you are looking for.
It's even more so when you get to know their bonuses and rewards programs. In addition to a juicy welcome bonus, cashback, tournaments, a loyalty program and their very own wheel of fortune await. Read more about this and what awaits in our brand new review of ICE Casino.
ICE Casino Welcome Bonus
The Ice Queen has prepared a really cold welcome bonus for you, but there is a good chance that it will warm up. Distributed over your first four deposits at ICE Casino, you will be able to get as much as €1,500 in bonus money and 270 free spins. Plus, there's a €25 free bonus with no deposit needed! How cold you want to do it is a bit up to you because if you have ice in your stomach and want to put in a little more, there is most to be gained. Here are the details:
- 1st deposit: Get a 120% bonus up to €300 + 120 free spins on Big Bass Bonanza from Pragmatic Play
- 2nd deposit – Option 1: Deposit between €100 and €500 and get a 125% bonus up to €700 + 50 free spins on Ice Mania from EvoPlay
- 2nd deposit – Option 2: Deposit €501 or more and 200% bonus up to €700 + 100 on NetEnt legend Starburst
- 3rd deposit: Get a 100% bonus up to €200 + 25 free spins on Wolf Gold from Pragmatic Play
- 4th deposit: Get a 110% bonus up to €300 + 25 free spins on Book of Rebirth from Spinomenal
The most interesting thing here, apart from the fact that many of the deposits have a match higher than 100%, is the second deposit. This is where you can really make a bargain both in terms of bonus money and free spins. If you deposit €500 or more, the match is as much as 200%. This means that €50 in deposit gives €100 in bonus and a total of €150 to play for. If you want the maximum bonus of €700, you will get away with €350 in deposits.
We should also not forget that there are more free rounds in alternative 2. In fact, twice as many. Otherwise, we like that there are low deposit requirements on the other bonuses, but at the same time good match, a lot of bonus money and plenty of free spins. It provides a versatile welcome pack that is suitable for many types of players; both for high rollers and beginners, and not least only those who want to test out the casino for fun, as well as those who want to leave little money, but at the same time get good value.
>> Claim Exclusive Promotions Here <<
Other bonuses and offers
Now that we've looked at what new players at ICE Casino can get from rewards, let's take a look at what existing customers can get. Here, bonuses, cashback and tournament prizes await those who watch.
Weekly Cash Bonus
Connected to the loyalty program of ICE Casino, all eligible players can claim a deposit bonus every week. How much you get in a match and hence also bonus money depends on what status you have. We will return to the different statuses and what contributes to a promotion but will mention that this is an offer that requires that you deposit at least €10 for bonuses that can be redeemed between Thursdays and Fridays. Furthermore, it is required that you win any winnings won with bonus money 40x. You can withdraw a maximum of €200 in winnings.
Weekly Cashback
Another benefit that is linked to their loyalty program and they also require that you have reached a certain status to be eligible. This bonus gives from 3% to 12% cashback, again depending on the status, and can repay losses up to €2,000. The minimum amount paid is €20. Cashback will otherwise be subject to a turnover requirement of 5x.
Tournaments
In collaboration with selected studios, ICE Casino conducts tournaments every single week. Separate tournament rules apply to each tournament, but typically it will be to try to get the highest win on certain games during the tournament period and then fight for a place on the top list that gives wins from a separate tournament pot. €50,000 and up is what is usually in the pot and which is distributed among the winners.
Wheel of Fortune
If you feel lucky, you can always try your luck on ICE's own Wheel of Fortune. Here you can win everything from quick cash prizes to loyalty points and a multiplier that increases your winnings in the next hour! You can also choose to increase the bet you spin with to get even higher payouts!
T&C and Wagering Requirements
Turnover requirements are always important to know and familiarize yourself with and ICE Casino is a good example of that. It is not too often that we see it, but they have in fact added a rule that all the welcome bonuses must be used within 5 days. It is true that there are 5 days for each bonus, but it can mean that you lose bonuses if you do not follow. For example, let's say you have taken advantage of the first bonus, but let it go for six days before you start the next one. Then bonus number two will be lost, and you will automatically move on to third which you will now have four days to use. If you do not, this is also lost and bonus four will be available for five days. We think you have understood the drawing; do not wait to take advantage of the bonuses!
Here are other rules that are useful to know:
- Minimum deposit: €10/€50 if you want bonus alternative two on other deposits
- Wagering requirement: 40x of the bonus amount
- Maximum bet: €5 per game
- Free spins wagering requirement: 35x your winnings
- Maximum withdrawal from bonuses: 5x the bonus amount
Here is another interesting thing that you should be aware of. We aim for the withdrawal limit that is set at 5x your bonus amount. ICE Casino also has rules for weighting, which state how many different types of games count against the wagering requirements.
ICE Casino VIP Program
At ICE Casino, a lot is about their loyalty program, and you have already seen that many of their offers are linked to this. A little too many, there are probably some who will think. That said, we would like to present their program in more detail. It's all about earning points, and the more points you have the higher status and better benefits you get. Earning points is done by placing bets, where bets on everything except the live casino qualify. The exchange rate is 1 point per €10 played. The good thing is that all the points collected both help to send you up the loyalty ladder, and that you can exchange them for real money.
So how to get up the ladder. The first thing to note is that they have 10 statuses. You start as a beginner and advance on to amateur, then specialist, etc. The highest status you can get is VIP Diamond. Each status has 10 levels (except beginner who has 9). They have probably chosen to do this so that you always get the feeling that you are advancing in level. The element to the first level that provides benefits is 500 points, which corresponds to you having played for €500. Then you will have to have 100 points for each new level on this status. When you reach a higher status, the point requirements become even tougher, so be prepared that it will first go fast, and then late before you get up.
From amateur status you start to gain benefits and these will be of the same nature on all statuses. The benefits include reload bonuses, cashback and a separate birthday bonus. At the same time, it is important to note that the differences will be better with each status. The minimum you will get is 3% cashback and 10% reload bonus with amateur status, while you will get 12% cashback and 90% reload bonus as VIP Diamond.
We really like that there is full transparency about what is required to reach every single level in the loyalty program of ICE Casino. Still, it does not take much to get into the first status that provides benefits (amateur). €500 is not all the world and will go fast. But from here you have to be more patient before you can expect greater benefits. Much more when it starts to drag on! In particular, the VIP statuses, which start with a points requirement equivalent to €50,000 in stakes, will be demanding. For fun, we can also mention that VIP Diamond will demand 10 million euros in bets; it's on the verge of a junk claim!
ICE Casino Bonus vs Other Bonuses
We're starting to get the feeling that you like bonuses that give good money and free spins. Here are some more such offers that it may be worth taking a closer look at:
- Lucky Dreams Casino: 300 free spins + €4,000 Welcome Bonus
- 7Bit Casino: 200 free spins + 5 BTC or €500 Welcome Bonus
- KatsuBet Casino: 100 free spins + 5 BTC or €500 Welcome Bonus
- Dolce Vita Casino: €5,500 Welcome Bonus
ICE Casino Game Selection
ICE gives you a large selection of games to choose from, with over 3,500 in battle. There are more than 30 studios delivering the content to them. All games can be found via the top menu under «Game Hall». From here you will be taken on to the casino lobby where you will be presented with a rich menu that provides many ways to organize your games. For example, you can choose popular games, news, slot machines, table games or live casino. You will also find separate menu items for games that you have previously favorite and that will appear on a separate page, or the games you last tried. Also, there is an “I'm Feeling Lucky” button that selects a random game for you. All these great features contribute to an enhanced experience.
Casino Game Menu
While the lobby menu provides many ways to sort, it is solved in a slightly bad way. The menu is made as a carousel where you can click on to other things that do not appear in the menu. This is marked with arrow keys. If you press these, the carousel will move to the right or left. Unfortunately, this only happens gradually with each click, and you can not tap a menu item until entire symbols are visible. Thus, you end up either pressing very many times to bring up the next menu item, or holding down the mouse button to make it go a little faster. Not a particularly good solution.
Gaming Software
With that said. Let's dive into the game package itself. The first thing we conclude is that they work with many of the big studios, those that almost always have games on the top lists of the casinos. Surprisingly, Microgaming is not on the list, but we see names like Betsoft, Pragmatic Play and NetEnt. We also see many small and relatively unknown names, which we see as positive as it opens up to try a little different content than what you find elsewhere. The selection of slot machines is clearly the largest, and they have both the latest new ones such as Silverback Gold from NetEnt, and classics like Fruit Warp from Thunderkick. Jackpot machines do not seem to be something they have invested in as we find limited games in this genre.
Table Games
Within table games, they have a varied selection of both arcade versions and live games. Many variations of Blackjack, Roulette and Baccarat are one thing, and you will also find lots of poker games. They also have more specials like Keno, which is now also available live along with a separate lottery presented by a host or hostess. In addition to live games from NetEnt, both Ezugi and Swinnt are on the list. These ones you a great opportunity to discover some live games that you may not have tried elsewhere. ICE is therefore a good place to play table games, whether you prefer to play against the computer or live.
Ease of Use and Website Design
ICE has chosen a theme that is true to their name and that looks relatively good. The pictures are hand-drawn and maintain a high quality, and we like that the theme is repeated in large parts of the casino. The site is designed to provide a good overview, and even though it may feel a bit noisy, we find it relatively easy to find. The color choice is white and blue, and gives a clean and nice feel.
When it comes to usability, there are both things we think are good about ICE Casino, but also things that do not work as well. To start with the positive, the menus are good and logically structured, and make navigation very easy. We also like that extra value is created for the players by being able to favorite-mark games and see which games have been used before. What does not work as well is the aforementioned carousel menu in the casino lobby which simply feels a bit awkward.
The Story of ICE Casino
ICE's history goes back almost ten years and started in 2013. Since then, the casino has established itself in several corners of the world and is now available in more than 10 different languages. The casino is owned by the company Brivio Limitied, a company registered in Cyprus and which also has Vulkan Vegas in its portfolio.
One of the major success factors of ICE is that they have constantly renewed and never gone out of fashion. Today, they appear as a modern casino that is at the forefront of development and that wants to focus on the following areas: security, fairness, top games from the best producers, 24-hour customer service and fast payments.
ICE Mobile Casino and App
The mobile platform is perhaps the best example of an area where ICE has undergone a renewal. The service they offer today is quite close to what you will find if you play from a PC, and is alone a confirmation that they are keeping up with developments. The mobile platform is both fast, works on the largest operating systems and has a large content of games close to what you find in the desktop version. They have arranged for you to play directly from the browser on a phone or tablet, without having to download an app. Therefore try ICE Casino on your mobile.
ICE Casino Payments and Security
You must be logged in to access payment information at ICE Casino. Then you will see the selection of payment methods for players from your region. Although they state Skrill and Neteller as possible alternatives, these can not be used in some countries. On the other hand, it is free to deposit money with both MiFinity, Paysafe, MuchBetter, iDebit, Interac, Neosurf and cryptocurrencies. The minimum deposit starts at €10.
You can use the same methods when withdrawing, but here at least €20 applies. What is also the good news is that ICE promises you fast handling of payments. Once you have verified your account and confirmed your identity, it can take as little as 5 minutes to receive winnings. We call it lightning fast!
When it comes to security, ICE encrypts all its pages with 256-bit SSL, and also uses McAfee software to ensure the integrity of the page. In addition, the latest and most advanced anti-fraud software on the market is used. As for payments, they use only serious and reputable companies that meet the highest security requirements for electronic payments.
Gaming License Information
ICE Casino is licensed by the Curacao authorities through Antillephone (licence no. 8048/JAZ2012-009). You will find their logo on ICE's website and can click on it to get information about the license. If you do, you will see a verification window for the license, and as long as this is written in green and status “VALID”, it means that the license is active. We can confirm that this applies to ICE, but you are welcome to check for yourself.
So what does the Antillephone license mean? The first thing you can be sure of is that ICE has undergone a documentation process where they have had to prove that their games are fair and meet the refund that is stated. In addition, they must prove that the random number generator works, which ensures that the winnings happen randomly without impact. It also deals with things like security, privacy, and protection of vulnerable players. In other words; it is a guarantee that you get a safe and fair experience every time you play.
ICE Casino Customer Support
At the top right of the ICE Casino website, you will find a button for online chat. This is the shortcut to the 24-hour chat that is always available in English. If you click on this, you will first get a list of 6 questions, which go on everything from payments to turnover requirements. If you press one, you will get the answer, and we can only assume that these are the 6 questions ICE receives most often. After seeing the answer, you can choose whether you received help or not. If you answer no, you will move on to the chat. So far a good solution, but we would like to see them have answers to even more questions. It is also possible to contact them by email, but then you will have to expect a longer waiting time before you get an answer.
- Live Chat 24/7
- E-mail ([email protected])
- Phone (+35725654267)
- FAQ section
We are happy with the usability and design. The site is easy to navigate and the selection of slot machines is good. As a new customer, you also get a wonderful welcome bonus. And that's something we always like. The disadvantages of Ice casino are that they do not have phone support.
Our Take on ICE Casino
With an original design and theme, ICE manages something that is often the secret to getting customers, they manage to trigger my curiosity. They arouse the desire in me to try to find out more, and then it also helps when we eventually find out that they have good bonuses and VIP schemes. A welcome bonus that gives a lot for the money, and a VIP program that in part manages the same thing lays a useful foundation.
But for us, ICE can never go further than usable. It never seems to be the tip of the iceberg or the crown of the work to throw out any other metaphors for things that are good. We see it glimpsed in the game selection and come out even stronger in areas such as the functionality that sometimes appear a little unfinished or not finished chewed. Maybe a little surprising from a casino that has been with us for almost 10 years.
Although we hope that ICE will also remain on the market for the next 10 years, we also hope that they will eventually come up with some upgrades. Areas such as customer service, game selection and functionality must also get a boost.
Had we registered with ICE?
A good bonus is a good starting point, but rarely enough to carry a casino alone. What makes us want to register here is just as much that the site has an exciting theme that manages to arouse the desire to play in us. Also, we fall a bit for the welcome pack, which impresses with high match and opportunities to top up the account properly.
Summary and Verdict
ICE Casino is not the best casino you will come across. A good distance away to be completely honest. It is still a casino that may be worth giving a try. You get winning opportunities everywhere you play, and the advantage of choosing ICE is that you can secure bonuses that give a lot of extra to play with and thus get closer to the big win you are hoping for.
With ICE, you also get a casino that has proven that they have something on the market to do with almost 10 years in the arena. It definitely counts for something. Even though they are a bit behind the best casinos, it does not take much to make the experience even better. Their constant focus on renewal and vision to become the best is a very good starting point for success, and if you choose to open an account here, we are sure that you will have many exciting experiences both today and in the future.
ICE Casino FAQs
How is cashback calculated?
The formula for cashback is as follows: Deposit – withdrawal + gain + current balance x your cashback percentage. Let's put some numbers on it to show what you can get in cashback: €500 – €20 + €150 in winnings + €200 in account x 3% = €24 in cashback.
What are payment methods to choose from?
Visa, MasterCard, Maestro, Sofort, Trustly, Rapid Transfer, Neosurf, Paysafe Card, Pix, EcoPayz, MuchBetter, MiFinity, GiroPay, Skrill, Neteller, Interac, iDebit, Piastrix, Pay4Fun, SticPay and EPS.
Does that mean it's illegal to gamble?
No! It is 100% legal to gamble with foreign companies, and even though the payment methods are fewer, it has no effect on the legality.
What currencies does ICE offer?
ICE has a comprehensive range of different currencies, including RUB, USD, EUR, CAD, NZD, KZT, PLN, RON, DKK, JPY and NOK.
What software partners power the casino?
Amatic, Betsoft, Blueprint, CT Interactive, EGT, Endorphina, Evoplay, GameArt, Gamomat, Givme, Habanero, Igrosoft, Ezugi, iSoftBet, Kalamba, Mobilots, NetEnt, Oryx, PlayPearls, PragmaticPlay, Push, Spinomenal, Swintt, Tom Horn, and Play'n GO.